All CTA and Pace vehicles are fully ADA accessible, and every Metra train has at least one accessible car. Over 70 percent of CTA stations and over 75 percent of Metra stations are fully ADA accessible, and more are becoming accessible each year. Bus drivers, train operators, and customer assistants will assist riders with disabilities with boarding and exiting, using ramps, accessing priority seating, securing wheelchairs and scooters, or putting fares in the fare box when asked, though please note that drivers and operators will not provide physical assistance to riders.
The RTA believes in promoting travel independence and empowering riders with mobility options. We provide education to older adults and riders with disabilities, including free one-on-one travel training and group presentations.
If you have a disability that prevents you from taking a bus or train, you may be eligible for ADA Paratransit services. ADA Paratransit is a shared ride, advanced reservation service. Call 312-663-HELP (4327) between 8:30 a.m. and 5:00 p.m. to request an application and schedule an in-person eligibility interview.