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RTA Administrative Offices

175 W. Jackson Blvd, Suite 1550

Chicago, IL 60604

Weekdays 8:30 a.m. to 5 p.m.


RTA Customer Service

For the nearest customer service location, please call 312-913-3110.

RTA Travel Information312-836-7000
RTA Mobility Services Helpline312-663-HELP (4357)
RTA Transit Benefit Fare Program1-888-782-1008
Ride Free and Reduced Fare Programs312-913-3110

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Questions/Complaints/Recommendations about the RTA’s Travel Information Center, Reduced Fare, Ride Free or ADA Paratransit Certification Programs

Complete the form above and an RTA employee will contact you shortly. You can also call (312) 663-4357 and speak with a Mobility Services Helpline Call Agent. 

Individuals Needing Reasonable Accommodation
RTA Whistle Blower Hotline
Office of Executive Inspector General
Title VI Program and Complaint Form
Data Feedback
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