Contact Contact

RTA publishes guide to riding transit again

June 18, 2020

Ready to Ride Blog Header

As our state and nation continue to recover from the pandemic, public transit remains an essential service, responsible for transporting health care employees, emergency responders, and retail workers to jobs throughout the region.

The Chicago region is now in Phase 4 of Gov. J.B. Pritzker's Restore Illinois plan and the RTA, CTA, Metra, and Pace are expecting an increase in transit ridership compared to when the "stay at home" order was in effect.

The RTA is sending regular e-mail communications about the COVID-19 pandemic, recovery, and effects on the transit system. Sign up to receive those e-mails here.

In addition, to prepare riders who may be using the system for the first time in several months, the RTA has published "Ready to Ride Again? A guide for returning safely to the Chicago region’s transit system." The guide provides five best practices for riding transit safely and consolidates information about how each transit agency is cleaning its vehicles, providing space for social distancing, and rebuilding confidence in the system.

No matter how you ride, remember:


  1. Keep practicing pandemic hygiene: Wear a mask or face covering when riding. Wash your hands before and after traveling. Limit interaction with high-touch surfaces.
  2. Social distancing still applies: Practice physical distancing by adhering to safe distance markers in stations and vehicles or staggering seating.
  3. We’re all in this together: Try to be patient and allow for extra travel time. Be willing to avoid crowded vehicles, wait for the next train or bus, or move to another rail car, if necessary.
  4. Use Ventra for contactless pay: Ventra allows for contactless payment on CTA, Metra, and Pace. See ventrachicago.com.
  5. Stay home if you feel sick: Even as we move into recovery Phase 4, the phrase “stay home and save lives” still applies. If you feel ill, please stay home and if you feel you need medical attention, please reach out to your provider.


See the guide for more information about each service board, and share it with friends, colleagues, employees, and others looking to ride on the region’s transit network.

Subscribe to our Newsletter

* indicates required
Type your email address here
What emails would you like to receive from the RTA
Tagged in: COVID-19 | CTA | Metra | Pace

Related Articles

Blog Fare Programs Online update 1110x545 1 RTA launches Fare Programs Online 2.0, streamlining rider applications for Reduced Fare, Ride Free, Access Pilot programs

The RTA has launched Fare Programs Online 2.0, an enhanced version of its customer portal that makes it easier and more accessible for riders to apply for an...

December 16, 2025
E Mlz Yh5 XYAAAB9 K How to use transit to celebrate the holidays in the Chicago region

Whether you’re looking to shop at holiday markets, attend festive performances, or take in all the sights the region has to offer, riding transit is the best...

November 14, 2025
22 RTA 1153 How to use transit to get to Chicago area concert venues

As the birthplace of house and gospel music and a seedbed of blues and modern jazz, Chicago has always boasted a strong musical heritage. Today’s music scene...

November 11, 2025
221107 RTA 1589 How to use transit to enjoy fall in the Chicago region

Instead of mourning another Chicagoland summer come and gone, start creating your plans to make the most of fall. The RTA has curated a list of indoor and ou...

October 24, 2025
22 RTA 0641 ADA paratransit certified riders can now ride free on fixed-route CTA, Metra, and Pace service

Effective October 1, 2025, fixed-route CTA, Pace, and Metra will be free for ADA paratransit certified riders. This applies to CTA and Pace buses, the CTA ‘L...

October 9, 2025
22 RTA 1020 Convert to PNG How to use transit to explore the Chicago region’s architecture

Chicago is one of the world’s great cities for architecture and designed landscapes—and the birthplace of the word “skyscraper.” The region is home to an unm...

October 7, 2025
RTA
CTA
Metra
Pace
Copyright © 2025 Regional Transportation Authority. All Rights Reserved.