Invest in Transit: The people and equipment behind every trip
April 4, 2018
You’re on your way to work on the train. You take the bus to a doctor’s appointment. When you ride transit, you probably only think about going from point A to point B (or that big meeting you still need to prepare for later in the day). As riders, we don’t often think of what it takes behind the scenes to get us where we need to go. There are about 15,000 men and women working in transit in our region each day.
CTA, Metra and Pace meet the daily travel needs of hundreds of thousands of riders by offering a range of services that help riders move throughout their day 85% of riders are satisfied with the service. And our region has one of the lowest unit cost per passenger mile among our peers.
For this blog, I want to pull the curtain back to show you some of what goes on behind the scenes for your commute each day. Achieving these service expectations for our customers requires a complicated operation of behind-the-scenes actions like:
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