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RTA Worked with Service Boards and Partners to Move Transit Forward in 2016

December 27, 2016

Letter to Riders from RTA Chairman Kirk Dillard

 Dear Regional Transit Riders,

On behalf of the Regional Transportation Authority (RTA) staff and Board of Directors, I want to take a moment to celebrate the RTA’s accomplishments in 2016 and highlight how they may enhance transit service in 2017 and beyond.  The RTA is the unit of local government charged with regional financial and budgetary oversight, funding and transit planning for CTA, Metra and Pace (the Service Boards).  2016 has once again been a year of collaboration between the RTA and Service Boards to benefit the riders who rely on our robust system.

No matter which team you root for, the Cubs World Series victory was a win for everyone in our region and CTA, Metra and Pace certainly “stepped up to the plate” on November 4, the day of the Cubs victory rally and parade in Chicago. It was Metra’s busiest day ever and the CTA set a new record for the number of rides on the ‘L’.    Overall, transit in our region “hit it out of the park” in 2016.

The work of the RTA is critical but it may not always be easy for riders to see. For instance, in 2016 the RTA’s Community Planning Program provided resources and expertise to help Aurora, DuPage County, Morton Grove and Olympia Fields begin projects that utilize existing transit assets and promote economic development.  The RTA’s Access to Transit Program benefited riders in Rolling Meadows, Glen Ellyn and Palos Heights, as those communities leveraged RTA allocated funds to create sidewalks and crosswalks that make it easier and safer for riders to reach transit. 

In Chicago, the RTA continued work we spearheaded with the Chicago Department of Transportation related to Transit Signal Priority technology, helping make the restoration of the CTA’s Ashland Express and Western Express bus routes possible.  The RTA’s work on redeveloping Chicago’s iconic Union Station  touches as many riders every day as travelers in Midway Airport.  Finally, RTA funding for the development of the Ventra transit app bore fruit, as the CTA announced in October that the app had already been downloaded more than 1 million times, less than a year after its November 2015 launch.  Metra and Pace also report success with customers paying for their transit fares with the app.

Specifically, the Board and I would like to share how the RTA’s work helps move our region toward the goals of the 2013-2018 Regional Transit Strategic Plan, jointly established by CTA, Metra and Pace and the RTA.  We have accomplished our goals and are hard at work with our partners laying the groundwork for the region’s next Plan, which will take us through 2023.  A lot has changed in transportation since we last took pen to paper (or to electronic tablet) in 2013.  We encourage you to share your thoughts on the new plan if and when you have an opportunity to do so. Look for information in 2017 on the RTA website.

Goal I:  Provide Valuable, Accessible and Attractive Transportation Options

In 2016, the RTA directly allocated $12 million of Innovation, Coordination and Enhancement (ICE) funding to support various important Service Board projects. The ICE program provides funding assistance to enhance the coordination and integration of public transportation and to develop and implement innovations to improve the quality and delivery of public transportation.

Eleven local paratransit projects continue to operate with the funding we administer from the federal Section 5310 Enhanced Mobility of Seniors and Individuals with Disabilities Program in throughout the RTA region.  This year, ten projects received additional funding to sustain operations through 2017.

The RTA updated printed RTA System and Downtown Maps and local Sub-regional Maps were developed for the first time in 20 years.  And, the RTA’s Transit Benefit Program, which provides low-cost administration of pre-tax transit benefits for small companies, grew nearly 3% in 2016, adding 122 new companies to the roster.  We are also working to make it easier to do business with the RTA, by launching a new web based vendor procurement portal.  

Goal II: Ensure Financial Viability

I am proud to report that the RTA’s credit rating remains among the best in the public sector. This enables the agency to pursue short term borrowing to manage delays in state funding and long term financing, such as bond sales, to support the region’s capital needs.  This is especially crucial as there is currently no capital funding from the state in the RTA’s five year capital program.   This year, the RTA issued 30-year General Obligation bonds through a competitive sale to finance $100 million of Service Board capital projects. 

This August, nearly a month ahead of the deadline, the RTA Board approved the 2017 budget funding amounts for the Service Boards. In December, the Board unanimously approved the regional operating budget ($3 billion) and capital program ($1.8 billion). The operating budget authorizes expenses of:

  • CTA: $1.524 billion
  • Metra: $781.2 million
  • Pace: $228.6 million
  • ADA Paratransit: $175 million
  • RTA: $40.9 million

For the 20th year in a row, the RTA received the Government Finance Officers Association of the United States and Canada Distinguished Budget Presentation Award for the 2016 regional transportation budget. The award represents the RTA’s long-term commitment to meeting the highest principles of governmental budgeting, satisfying several nationally recognized guidelines for effective budget presentation.  Through the Project Management Oversight Program this year, the RTA oversaw, on average, 45 construction, maintenance and procurement Service Board projects worth approximately $3.7 billion.


Goal III:  Promote a Green, Livable and Prosperous Region

The RTA continued its commitment to ensuring that all riders have access to safe and reliable public transportation. Two new Mobility Centers – one each on the north and south sides of Chicago - were constructed to better serve regional ADA paratransit and travel training customers. The RTA also created a new Mobility Outreach program that will eventually place RTA staff in each of the region’s six counties to provide presentations on the transit services available for people with disabilities and older adults.   We are working with the Service Boards to implement a customer satisfaction survey to hear directly from riders about how we are doing.  We were also proud to produce several reports each year that measure and compare  our regional system performance.   We know that there were more than four billion passenger miles traveled on our system last year and our system continues to have the lowest operating cost per passenger mile of our peers.

The RTA took part in the 11th annual “Dump the Pump” initiative as well as Car Free Day to encourage first time and occasional riders to leave their cars at home by taking public transportation. This year, the RTA held a contest in which riders could upload a photo of themselves dumping the pump using the hashtags #DTPChi or #DumpThePumpSweeps for a chance to win prizes.

Goal IV:  Continue to Advocate For and Be a Trusted Steward of Public Transportation

The RTA continues to advocate for state transit operating funding for the region as the state of Illinois continued to operate without a state budget for most of fiscal year 2016. In response to this legislative stalemate, the RTA worked to identify unfunded priority capital needs over the next decade and with the Illinois Department of Transportation (IDOT) to manage cash flow for state-funded capital projects. At the end of June, the state passed a full-year state transportation budget which included funding for fiscal years 2016 and 2017.

We are pleased to report that our award-winning Ride On. blog continues to be a great source for RTA news, providing a first person perspective on transit in the region, and allowing riders to learn more about the RTA’s role and impact on transit in the region. The blog, along with the RTA’s Twitter, Facebook and Instagram pages, are easy ways to keep up with us and we hope you do.  Both Executive Director Leanne Redden (@LReddenRTA) and I (@KDillardRTA) have our own Twitter accounts as well.

The Board and I are extremely proud of the work the RTA staff does day in and day out and, as we look ahead to 2017, we look forward to a new year of collaboration and service.

Kirk Dillard


Regional Transportation Authority, Northeastern Illinois

Press Information

Melissa Meyer

Communications Manager
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