Strategic Performance Measures

To establish a benchmark and create a means for measuring how well the region is progressing in its transit strategic goals, the Board of Directors of the RTA has adopted a set of Strategic Performance Measures. The Strategic Performance Measures are linked to the 2018-2023 Regional Transit Strategic Plan, Invest in Transit. These measures also align with Chicago Metropolitan Agency for Planning (CMAP) ON TO 2050 Plan.

Since 2019, RTA staff have presented quarterly progress reports to the RTA Board that align with the three goals of Invest in Transit:

  • Deliver value on our investment
  • Build on the strengths of our network
  • Stay competitive

Several performance measures for each goal are reported each quarter, along with spotlights on specific projects, data, or work that further illustrate efforts being made regionally to improve strategic performance.  In addition, a newly-released dashboard became live in 2020 which allows for more frequent updates of many of the strategic performance metrics reported to the RTA Board: Performance Measures (

Archived Strategic Performance Reports can be found on RTAMS.