Interagency Signage

Sign of Bus Times

The RTA has developed a series of signs, maps, route diagrams and schedules to help riders more easily navigate the regional transit system. All of these products are designed to complement and reinforce each other, making transferring between services seamless and intuitive. The signs and information products have been deployed at major transfer points where CTA, Metra and Pace services connect.

The interagency signage program is a collaborative effort between the RTA, its Service Boards (CTA, Metra and Pace) and municipal partners. Substantial customer testing was used to help refine the design and messaging of the signage products. The signage system has three types of products; wayfinding signs, identification signs and service information panels - which include route maps, timetables, and connection information.

To date, more than 1,000 signs have been installed at 19 key interagency locations. Read more about the program on the RTA blog, Connections. More details about the program’s 2017-2021 accomplishments can be found in a report and explored via an interactive story map, both published in June 2021.

History of the program

Beginning in 2012, the RTA used federal grant funds to implement new wayfinding signage and transit service information at key interagency transit locations throughout the Chicago region. Based on extensive user research and testing, the RTA developed an Interagency Design Standards Manual for prototype signs and other information products (maps, schedules and route diagrams) that were then fabricated and installed at four demonstration locations.

Using lessons learned from those prototype signs at the demonstration locations, as well as more limited signage that was subsequently installed near Chicago Union Station and LaSalle Street Station, the RTA then began using a second federal grant to develop and implement signs at key interagency locations detailed in the map and report above.

The design standards in the manual were based on experience from the test sites and are essential for promoting consistency across RTA transit services. In addition to using the design standards for this project, the standards are being used by the Service Boards and other transportation agencies throughout the region to promote transit connections in a consistent manner.

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Metra Elgin (Milwaukee District-West)
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Metra Elgin (Milwaukee District-West)
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Metra Elgin (Milwaukee District-West)
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Metra Elgin (Milwaukee District-West)
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Metra Elgin (Milwaukee District-West)
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Pace Elgin Transportation Center
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Pace Elgin Transportation Center
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Pace Harvey Transportation Center
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Pace Harvey Transportation Center
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Pace Harvey Transportation Center
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Metra Harvey (Electric District)
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Metra Harvey (Electric District)
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Metra Harvey (Electric District)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lisle (BNSF)
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Metra Lisle (BNSF)
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Metra Lisle (BNSF)
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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MC1 - Museum Campus (Metra Electric District/CTA Roosevelt [Red, Orange, Green Lines])
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MC1 - Museum Campus (Metra Electric District/CTA Roosevelt [Red, Orange, Green Lines])
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Metra Naperville (BNSF)
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Metra Naperville (BNSF)
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Metra Naperville (BNSF)
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Metra Naperville (BNSF)
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Metra Naperville (BNSF)
 

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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Waukegan (Union Pacific North)
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Metra Waukegan (Union Pacific North)
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Metra Waukegan (Union Pacific North)
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Metra Waukegan (Union Pacific North)
 

 

 

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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Chicago Union Station
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Chicago Union Station - Wells/Jackson
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Chicago Union Station - Jackson/Chicago River
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Chicago Union Station - Canal/Adams
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)