Access Pilot Program extends through December 31, 2026, providing reduced fares for Metra riders with low incomes
The RTA, Metra, and Cook County are extending the Access Pilot Program, which provides reduced fares on the entire Metra system to riders experiencing low in...
December 17, 2025
RTA launches Fare Programs Online 2.0, streamlining rider applications for Reduced Fare, Ride Free, Access Pilot programs
The RTA has launched Fare Programs Online 2.0, an enhanced version of its customer portal that makes it easier and more accessible for riders to apply for an...
December 16, 2025
RTA releases Travel Information Action Plan to improve rider experience, hosts webinar
In May, the RTA published its 2025 Travel Information Action Plan, a three-year roadmap for improving how transit information is communicated across the regi...
August 5, 2025
RTA rider survey shows strong support for increased funding and an empowered RTA
Since 2021, the RTA has been conducting a quarterly panel survey to better understand transit rider experience and gather input from transit users across the...
May 20, 2025